PureFlix
PureFlix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PureFlix has 2.6 star rating based on 21 customer reviews. Consumers are mostly neutral.
63% of users would likely recommend PureFlix to a friend or colleague.
- Rating Distribution
Pros: Christian, Christian movies, Clean movies and christian based.
Cons: Just cancel, Lots of stalling out on the tv - most likely overloaded wifi, Needs more movies.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PureFlix has 2.6 star rating based on 21 customer reviews. Consumers are mostly neutral.
63% of users would likely recommend PureFlix to a friend or colleague.
- Rating Distribution
Pros: Christian, Christian movies, Clean movies and christian based.
Cons: Just cancel, Lots of stalling out on the tv - most likely overloaded wifi, Needs more movies.Recent recommendations regarding this business are as follows: "They charge you then cancel your subscription", "Too hard to cancel", "If you want good clean programming, this is the best way to go", "check your tv before you subscribe", "Very nice to get issues resolved you will love everything about them.".
Most users ask PureFlix for the refund as a solution to their issues.
Top PureFlix Reviews
"Why I can't access my account"
I had a very bad experience. I have been with them for a long time. They had charged my account on the 8th of this month. And then turned around and canceled...
Kilgore, Texas
You were not able to help me. The girl on the phone tried her best to help me but it was not successful.
The pure Flix app no longer comes up on my tv. My membership is automatically paid this past week. This is my 3rd year with membership.
Cartersville, Georgia
No matter how I state the question it does not get answered it jumps into something else that has nothing to do with my questions.
Im trying to find out why I received an email charging me for pure flex and no way that I put it. I do not get an answer.
Los Angeles, California
Why I can't access my account
I had a very bad experience. I have been with them for a long time.
They had charged my account on the 8th of this month. And then turned around and canceled my account. Stating that I havent been paying and I dont have an account with them.
But on my bank statement it shows. I would like a full refund for the whole year and more than half money back.
User's recommendation: They charge you then cancel your subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel account
I love programs. I will be back.
I had to turn it off for a while. We will be traveling for around 6 months.
You can never say enough about a good company. God bless.
- No cussing on there my kids hear enough in public schools
Preferred solution: Nothing
User's recommendation: Very nice to get issues resolved you will love everything about them.
Danville, Virginia
Cannot access it on my TV
our tv is a 2018 and cannot get app!!!
paid for a year! because we could get a cheaper rate than with Amazon
had to cancel!!! will lose our money - we are on a fixed income love pure flix movies
User's recommendation: check your tv before you subscribe
Kitchener, Ontario
Customer service
They do an amazing job at fixing the issues they resolve the issue fairly quickly really good clean programming
User's recommendation: If you want good clean programming, this is the best way to go
Cancel membership
I was not notified of membership renewal and quite frankly even forgot we had a membership as we used it only once. I was surprised when I got a notification from my credit card of billing.
I called a spin as I could to cancel, told they don't refund, but they did anyway. I appreciate the service regardless of policy.
- Christian movies
- Not much for actionmovies
- Which i really like
Preferred solution: Full refund
Tampa, Florida
Cancel account
I need to cancel this account and I dont know how Im 70 years old and dont deal with computers very well I dont use it. I dont need to spend more money on it. Phone number 407690**** address 1634 Williams Dr., Fremont, OH 43420 email donnarbb@***.com please cancel the service
User's recommendation: Too hard to cancel
Having trouble opening my membership
I have been very disappointed with the service since the acquisition from Great American to pure Flix.
I would like to stop immediately.
- Content
- Service is poor since merger
Preferred solution: Just Cancel my Subscription.
We are auto pay customers, however we can’t find...
We are auto pay customers, however we can’t find PureFlix on our Samsung Smart TV anymore. Would you please help us.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rick Bonn told me to write a script...I did but he died
Received a call from Rick Bonn, Head of Development & Acquisitions at Pure Flix Entertainment Pictures. He emailed me stating that PureFlix is interested in my Christian-themed war story for a movie. He said I needed to take my book and write a movie script. When I finished, I sent him the script, but they told me Rick had died. Now, I have a book, a movie script, and a movie treatment. I would love to submit my story to whoever took Rick's place. Can you provide me with the contact info for Rick's replacement so I can send my movie treatment? Attached is the movie treatment.
Blessings,
Noel Wideberg
772-913-****
- You glorify god
- Your making it hard for me to get my treatment
Preferred solution: make into a movie
Peoria, Illinois
I wasn’t upset at All. I was asking how to work a movie that was being shown. Thank you.
The company is great pure flex is wonderful channel to watch the movies are wonderful family fun relaxing Enjoy.
User's recommendation: Keep watching pure flex
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Each and every time can’t get into my account
You send me an email with the subject being pissed customer that is so unprofessional. Im still unable to get into my account every time I try to go in I need to put take a picture of the QR code and then I have to do that Each and every time which is unacceptable it happens on both my TVs the one in the bedroom and the one in my living room.
Im a pain customer and I cant even get into what Im paying for. Hasnt been resolved.
Preferred solution: Full refund
User's recommendation: Do not order pure flex it does not work
Portland, Oregon
Message says "cannot stream" for 2 days now
Suddenly while watching it freezes and says "cannot stream". When trying to go back to finish the movie, the same message simply appears and it seems frozen.
Albuquerque, New Mexico
We are unable to watch all the movies listed.
We are unable to play a lot of the movies offered. We go to the play box and it goes back to the screen that showed the movie.
We pay for all the movies not just some.
Also, since they joined Great American the streaming is horrible. We wish we hadn't renewed our subscription.
Houston, Texas
Only one free 7 day trial for life!!! Really
Tryed to do 7 day free trial but was informed only one 7 day free trial for life!!! Really have had u service since 2018
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